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Frequently Asked Questions

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Frequently Asked Questions

If you have a question, browse through the frequently asked questions section below. If you can't find the answer to your question, select a link on the right for options to contact Bobcat Company direct.




PARTS QUESTIONS

How do I get a parts, service or operator's manual for my Bobcat machine?
Where can I obtain parts for my Bobcat equipment?
I need an MSDS sheet for my product. How do I get one?

GENERAL BOBCAT EQUIPMENT QUESTIONS

What training materials does Bobcat provide?
What kind of hydraulic fluid do you recommend in my Bobcat machine?
How do I find used Bobcat equipment?
What Bobcat equipment is best for me?
I have a serial number for a Bobcat product, but I’d like to know what year it was manufactured.
Where is the serial number located on Bobcat products?
When Bobcat publishes weight of a machine, does it include a bucket (loaded or unloaded?) Fuel? Operator?
How do I get a product demonstration?
How do I get a brochure?
Where can I learn more about the history of the skid-steer loader and Bobcat Company?
I need blueprints or CAD drawings of a Bobcat Loader. Can you send me that?
What is the value of my used Bobcat equipment?
Can you provide me with a price on Bobcat equipment?
My Bobcat Equipment has been stolen. Can I report it to Bobcat Company?
I have an attachment idea. Is Bobcat interested?

HISTORICAL/NON-CURRENT BOBCAT PRODUCTS

How do I find spec information for Historical Bobcat products?
I own an EarthForce Loader Backhoe. Who do I contact for parts and service?
Where can I get parts or service for my Bob-Cat commercial lawnmower?
Where can I get parts or service for my Bob-Cat walk-behind snow blower?
How do I get Information on a walk-behind or ride-on trencher?
How do I get information on a Clark forklift?
How can I obtain Spra-coupe information?
Do you have Melroe Chisel Plow product information?
Do you have Melroe Harrowweeder/Multiweeder product information?
Do you have Bobcat Feller Buncher product information?
Do you have Melroe Moldboard Plow product information?

BOBCAT DEALER QUESTIONS

I’m interested in becoming a Bobcat dealer. Who can I contact to learn more?
How do I find a Bobcat dealer?
I would like a list of all Bobcat dealer locations. Can I get one?

BOBCAT COMPANY QUESTIONS

I’d like to become a supplier to Bobcat. Who can I contact to learn more?
Where can I find out about career opportunities with Bobcat Company?
I want to use the Bobcat logo and images of Bobcat equipment. Where can I get them, and are there certain guidelines I should follow?
Where can I learn more about the history of the skid-steer loader and Bobcat Company?

PRICING, QUOTES, LEASING AND FINANCE OFFERS

Where can I find out about Bobcat finance offers and other special promotions?
Where can I find pricing information for Bobcat products? I don’t see it on your website.
How do I find out about leasing Bobcat equipment?

WORKSAVER MAGAZINE QUESTIONS

How do I subscribe to WorkSaver?
How do I update my subscription information for WorkSaver magazine?

BOBCAT GEAR AND MERCHANDISE

Where can I buy Bobcat scale models and other Bobcat merchandise?



How do I get a parts, service or operator's manual for my Bobcat machine?

Bobcat Company sells parts, service and operator's manuals on Bobcat Store. In addition to Bobcat Store, manuals can be ordered from an authorized Bobcat dealership. To help you find your nearest dealer we have provided a Dealer Locator.
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Where can I obtain parts for my Bobcat equipment?

Genuine Bobcat Parts are only available through your local authorized Bobcat dealer. Your local Bobcat Parts and Service departments have the knowledge and experience to assist you with the maintenance and service of your equipment. To find a dealer near you, please click here to go to our Dealer Locator.
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What training materials does Bobcat provide?

All Bobcat training materials (operation, service and safety) are available for purchase at the Bobcat Store and are available at your local authorized Bobcat dealer. Many dealers also conduct in-house training. View additional training information at Training Resources section of Bobcat.com where you can preview training videos to determine which ones will best fit your needs.
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What kind of hydraulic fluid do you recommend in my Bobcat machine?

Bobcat recommends you use Bobcat® Hydraulic/Hydrostatic Fluid because it is a unique fluid, custom blended with the finest base oils and additives to meet Bobcat Engineering’s stringent specifications for quality and reliability. It is the same premium fluid as factory fill.

Bobcat Hydraulic/Hydrostatic fluid is a special blend of high quality lubricants designed to provide optimum flow at subzero temperatures yet maintain excellent stability during periods of high temperature use.

Bobcat’s Hydraulic/Hydrostatic fluid formula cannot be duplicated from off-the-shelf hydraulic fluids.

This exclusive hydraulic/hydrostatic fluid is now blended with a distinct orange color to distinguish it’s uniqueness from other fluids. Contact your Local Dealer for more information.
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How do I find used Bobcat equipment?
You may contact your local authorized Bobcat dealer for used and new equipment, and ask them if they have other sources of used equipment listings.
You can also use our new Used Equipment Search to find used equipment in your area.
Many of our dealers' websites list available used equipment. You may also find information in your local paper, auctions or on the Internet.
For your convenience in finding the dealer nearest you, we have provided a Dealer Locator.
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What Bobcat equipment is best for me?
We suggest you talk to your local authorized Bobcat dealer. They are your Bobcat specialists and can best help you determine what machine, options and attachments best fit your applications. They are also your source for manuals, parts and service and can provide pricing, finance options and leasing information. They can also provide you with comparison information on competitive machines.

To help you locate the dealer nearest you we have provided a Dealer Locator
on our Website.
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I have a serial number for a Bobcat product, but I’d like to know what year it was manufactured.
For inquires about the year of manufacture of your Bobcat product, please contact the Marketing Service department at 701-678-6165.
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Where is the serial number located on Bobcat products?
The serial number is located in various locations on each piece of equipment. Please refer to your operator’s manual for correct location. If you are still unsure of the location, contact your local dealer for more information.
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When Bobcat publishes weight of a machine, does it include a bucket (loaded or unloaded?) Fuel? Operator?
When Bobcat Company publishes the weight of a machine, it includes the weight of: machine, standard bucket, full fluids (including fuel) and standard operator.
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How do I get a product demonstration?
You can request a product demonstration from your local Bobcat Dealer by filling out an online form or by contacting your dealer direct using the Dealer Locator.
Demo Request Links:
Demo
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How do I get a brochure?

You can fill out a form online and indicate which products you are interested in receiving information on.
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I need an MSDS sheet for my product. How do I get one?
To obtain Material Safety Data Sheets (MSDS), please contact your local Bobcat Dealer. They can assist you in receiving these reports.
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Where can I learn more about the history of the skid-steer loader and Bobcat Company?

To learn more about Bobcat Company and information about historical equipment, visit the Bobcat Company Story Page
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I need blueprints or CAD drawings of a Bobcat Loader, Can you send me that?

Unfortunately this is proprietary information and we cannot share this information with the public.
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What is the value of my used Bobcat equipment?

The value of your used Bobcat skid-steer loader can be obtained by inquiring with your local Bobcat Dealer.
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How do I find spec information for Historical Bobcat products?

You can find these on the Historical Specs page.
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I own an EarthForce Loader Backhoe. Who do I contact for parts and service?

In July 2001, Bobcat purchased the EarthForce product line. Please contact your local Bobcat Dealer for parts and service.
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Where can I get parts or service for my Bob-Cat commercial lawnmower?

Bobcat Company does not manufacture these Bob-Cat brand products. Note that "Bobcat" and "Bob-Cat" are two different brands that are owned by two different companies. The company that manufactures the BOB-CAT commercial mowers is Commercial Grounds Care, Inc. Please visit www.bobcatturf.com for all information on BOB-CAT mowers.
(This information was current as of May 2008).
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Where can I get parts or service for my Bob-Cat walk-behind snow blower?

Bobcat Company does not manufacture these Bob-Cat brand products. Note that "Bobcat" and "Bob-Cat" are two different brands that are owned by two different companies. Parts, Service, Warranty, Manuals and Technical Support requests normally go through the local dealer.
Dealer Locator: www.bobcatturf.com/dealer_locator/
Website: http://bobcatturf.com/
Call: 866-469-1242
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How do I get Information on a walk-behind or ride-on trencher?

Bobcat Company manufactures trencher attachments for the Bobcat brand skid-steer loaders.
Bobcat Company no longer manufactures the walk-behind or ride-on Trencher product line (models T108, T114, T116, T135, T208, T209, T303, 3022, 3023).
For parts information please contact:
Burkeen Corporation
PO Box 765
Winder, Georgia
Phone 770-307-0513
Toll Free 877-307-0513
Email sales@burkeen.com
www.burkeen.com
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I need information on a Clark forklift.

Clark forklifts are manufactured by Clark Material Handling Company of Lexington, KY.
Please refer to their Website www.clarkmhc.com
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How can I obtain Spra-coupe information?
We have sold the Melroe Spra-Coupe product. Following is the name of the company you should contact for information:
Agco Willmar Spra Coupe
3030 Lexington Ave-Suite 700
Eagan, MN 55122
Or you can visit their website spra-coupe.com
Or you can call 320-231-9419
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Do you have Melroe Chisel Plow product information?
For information on the line of chisel plows previously manufactured by Melroe Company, please contact:
L&M Manufacturing
2601 St Charles
Ft Benton, MT 59442
406-622-3788
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Do you have Melroe Harrowweeder/Multiweeder product information?

For information on the harrowweeders and multiweeders previously manufactured by the Melroe Company, please contact:
Summers Manufacturing Company
PO Box 580
Devils Lake, ND 58301
Phone: 701-662-5391
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Do you have Bobcat Feller Buncher product information?

For information on the Bobcat Feller Buncher products previously manufactured by Melroe Company, please contact:
Barko Hydraulics
1 Banks Ave
Superior, WI 54880
Phone: 715-392-5641
Website: www.barko.com
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Do you have Melroe Moldboard Plow product information?

For information on Moldboard Plows previously manufactured by Melroe Company, please contact:
Morris Rod Weeder
4400 Burdick Expressway East
Minot ND 58701
Phone: 701-852-4171
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Can you provide me with a price on Bobcat equipment?

Please contact your local dealer for pricing information. When purchasing or leasing a significant piece of equipment, consider the quality of dealer support that comes with it, in terms of parts availability, trained service technicians, and availability of rental attachments, etc. This total package is best discussed directly with a local Bobcat dealer and we'd encourage you to do so.
For your convenience in finding the dealer nearest you, we have provided a Dealer Locator.
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I’m interested in becoming a Bobcat dealer. Who can I contact to learn more?

Bobcat Company is constantly expanding our product line and reach in the market place. If you are interested in becoming a Bobcat Dealer, click here.
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I’d like to become a supplier to Bobcat. Who can I contact to learn more?

I want to be a Bobcat Supplier - Bobcat Company works hard to develop partnerships with our suppliers. As you can imagine we have many companies contacting us to determine if there is good fit between their products and ours. If you are interested in becoming a Bobcat supplier partner, please email us using the link above. Please provide the following information:
• Your name
• Company name
• Physical and mailing addresses
• Company website
• Phone number(s)
• Company background and products provided
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How do I find a Bobcat dealer?

Search for Bobcat dealers in your area using our Dealer Locator. Please note that you are required to enter a city and state or zip code when searching for a dealer near you.
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I would like a list of all Bobcat dealer locations. Can I get one?

Bobcat Company recognizes and respects the privacy interest of dealers and therefore we can not share this information with the public. You may find a dealer near you using the Dealer Locator.
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Where can I find out about career opportunities with Bobcat Company?

Visit our career center to find out more.
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My Bobcat Equipment has been stolen. Can I report it to Bobcat Company?

Please report any stolen equipment to your local dealer. They will be able to assist you.
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I want to use the Bobcat logo and images of Bobcat equipment. Where can I get them, and are there certain guidelines I should follow?

To access Bobcat Company's public image library, click here.
Bobcat Image library guidelines:

The images are available for use by the media in magazine and newspaper articles and other similar publications. In addition, if you are using Bobcat equipment in your business, you may use the images to depict how your business uses Bobcat equipment. However, you do not have the right to use the Bobcat trademark or logo in your business or to use the images in any way that is likely to mislead or confuse customers into believing that your business has been authorized or approved by Bobcat Company. You also do not have the right to reproduce the images for purposes of the sale of any products incorporating any of the images. Bobcat Company shall have the right to prohibit your further use of the images in the event that you discontinue the use of Bobcat equipment in your business. Please read the Bobcat artwork guidelines for more information.

Bobcat Artwork Guidelines
The following guidelines apply to any use of Bobcat artwork:

Photographs or artwork (generally referred to as “line art”) showing Bobcat equipment may be used by any customer that uses Bobcat equipment in their business to depict actual Bobcat equipment used in their business.

Bobcat Company and its dealers are glad to provide such line art, either on paper or electronically, to customers using Bobcat equipment in their business who wish to show specific models or attachments in business correspondence, etc., to reflect the equipment used in their business.

The Bobcat logo (the cat-head and word “Bobcat”) is a registered trademark of Bobcat Company and its use is limited to Bobcat Company and authorized Bobcat dealers.

Please read the section about trademark information and the propose use of the word “Bobcat”.
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Where can I find out about Bobcat finance offers and other special promotions?

Visit our Programs and Special Offers page.
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Where can I find pricing information for Bobcat products? I don’t see it on your website.

You can use the Build and Quote system online which allows you to configure a machine to your specific needs and a dealer will contact you direct. Build and Quote is available for Skid-Steer Loaders, Compact Track Loaders, Mini Track Loaders, Compact Excavators, Utility Vehicles and Toolcat Utility Work Machines. You may also contact your local Bobcat Dealer for pricing information.
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How do I find out about leasing Bobcat equipment?

Information on Bobcat Leases is available from your local Bobcat dealer.
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How do I subscribe to WorkSaver?

You may subscribe to the WorkSaver Business edition or the WorkSaver Homeowner with Acreage edition by filling out the appropriate form found on the My WorkSaver page.
WorkSaver magazines are distributed quarterly, so you will receive your first copy depending on your sign up date.
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How do I update my subscription information for WorkSaver magazine?

If you have a subscription update, such as a new mailing address, or would like to submit an e-mail address for regular updates from Bobcat Company, you may do so by visiting our subscriber profile page.
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I have an attachment idea. Is Bobcat interested?

We are always interested in new Bobcat attachment ideas. However, we have found certain precautions necessary in accepting disclosures of new ideas in order to avoid any possible confusion between another party's ideas and our own and to prevent any misunderstanding as to the rights and obligations of the other party and Bobcat. Accordingly, we require the signing of an "Invention Submission Form" before we accept the disclosure of a new invention.
Click here for form:Invention Submission Form
In addition, before contacting us, here are some other items you should consider:
Does the attachment or product idea have patent protection?
Do you want to sell the rights to the attachment, manufacture it yourself, or license the rights to the attachment with a royalty?
Have any market studies been done for such an attachment?
Has a patent search for similar attachments or idea been done?
What type of development & test time has the product had?
After you have reviewed the checklist, please complete and sign the following Invention Submission form. Send it along with a full written disclosure of the attachment and any available literature, pictures and video as well as a copy of any patent to:
Bobcat Company
Attn: Attachments Department
250 East Beaton Drive
P.O. Box 6000
West Fargo ND 58078
If you wish to contact us by phone to discuss your attachment idea, please call 701-241-8700 and ask to speak with Phil Bogner, but please complete the steps listed above ahead of time.
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Where can I buy Bobcat scale models and other Bobcat merchandise?

You can shop the Bobcat Store 24 hours a day for Bobcat-brand gifts and collectibles. From die-cast scale models and remote-controlled track loader, to our clothing and products for children, you'll find something for almost any youngster, hobbyist, or Bobcat enthusiast at the Bobcat Store. In addition to Bobcat Store, your local Bobcat dealer also carries a selection of Bobcat products. If you see a product on-line that is not available at your local dealer, your Bobcat dealer will be happy order the product for you. To find a dealer near you, please click here to go to our Dealer Locator.
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