Meeting Customer Demand
The Richardsons of R-QUIP Equipment Rental: Eric, Bob, Cody and Troy.
Previous experience with Bobcat skid-steer loaders and a desire to meet customer needs prompted another Wichita rental center to add Bobcat machines and attachments to their list of rental equipment last year.
Bob Richardson and his three sons, Eric, Troy and Cody, own R-QUIP Dennis Limberg Equipment Rental. Bob has been renting construction equipment for more than 30 years.
"I never found any other business I enjoyed," he says. "I like helping homeowners and contractors complete their projects. We become very involved with a lot of construction sites. I get a sense of pride when driving by a project knowing that we were able to supply equipment that was used there."
The company's inventory of rental equipment includes four Bobcat S185 skid steer loaders and a broad range of Bobcat attachments such as augers, hydraulic breakers, buckets, pallet forks and sweepers.
The decision to offer the Bobcat line was based in part on Bob's experience with Bobcat equipment in a previous rental business that he and his brother-in-law owned for many years. It was also based on customer demand.
"We get a lot of requests from our customers for the Bobcat brand and we aim to please," Bob says.
In the process, the Bobcat equipment is also pleasing the Richardsons.
"We hear no complaints from our customers who rent the loaders and attachments," Bob says. "The equipment is very dependable and we've had no problem with the machines. And, they're easy to service and simple for our customers to operate."