Doosan Bobcat EMEA Data Protection Policy
1.1. Your personal data are processed by Doosan Bobcat EMEA, s.r.o., with registered office at U Kodetky 1810, 263 12 Dobříš, Czech Republic and registered under number 264 89 201. (hereinafter: “Doosan”, “we”, “us”, “our”). You can contact us via e-mail at firstname.lastname@example.org.
1.3. Where reference is made to certain laws or regulations, such reference shall also include any change, replacement or annulment of said laws or regulations, including any related executive decisions.
Types of personal data we process
2.1. Whenever you use our Website, Webshops and Social Media Channels, we collect:
2.2. When you fill out the contact form on our Website, or contact us via e-mail, telephone, fax or Social Media Channels, we collect:
2.3. When you place an order on one of our Webshops, as customer or supplier, we collect:
2.4. All of the personal data listed above, we receive directly from you. It may happen that we receive additional information about your preferences and surfing behaviour from partners such as Google, Facebook, Twitter, LinkedIn, Yandex, AddThis and Salesforce. If you require more information about the personal data these parties process about you and make available to others, you are kindly requested to consult their respective privacy policies:
Purposes for processing
3.1. Doosan processes your personal data to provide you in a personalised and efficient way with the information, products and services you request via the Website, e-mail, telephone, fax, Social Media Channels and Webshops.
3.2. Doosan processes your personal data for marketing purposes, i.e. to provide you with targeted communications, promotions, offerings and other advertisements of Doosan and selected partners.
3.3. Unless you are an existing customer who has already purchased similar goods or services from us and who we wish to target with our own marketing material, Doosan will only send you communications, promotions, offerings, newsletters and other advertisements via e-mail or other person-to-person electronic communications channels if you have explicitly consented to receiving such communications, promotions, offerings, newsletters and other advertisements.
3.4. Doosan processes your personal data to comply with legal obligations or to comply with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.
Your personal data may be transferred upon Doosan’s own initiative to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your registration with or use of the Website, Webshops, our Social Media Channels or other communication with us.
3.5. Doosan may be required to collect and transfer your personal data to our financial institution or payment service provider to allow your financial institution and the payment service provider to comply with their legal obligations, such as obligations under applicable anti-money laundering and counter-terrorism financing legislation.
3.6. Doosan processes your personal data to perform statistical analyses so that we may improve our Website, Webshops, products and services or develop new products and services.
3.7. Doosan may process your personal data for informing any third party in the context of a possible merger with, acquisition from/by or demerger by that third party, even if that third party is located outside the EU.
Legal basis for processing your personal data
4.1. For processing your personal data under the conditions outlined in clause 3.3, Doosan as the responsible party asks for your consent.
4.2. The processing of your personal data for the purpose of fulfilling an order you have placed via one of our Webshops is necessary for performing the agreement between you and Doosan.
4.3. The processing of your personal data for the purposes outlined in clauses 3.4 and 3.5 is necessary to allow Doosan to comply with our legal obligations.
4.4. The processing of your personal data for the purposes outlined in clauses 3.1, 3.6, 3.7 and 3.8 is necessary for the purpose of the legitimate interests of Doosan, which are:
5.1. Doosan does not send your personal data in an identifiable manner to any third party without your explicit permission to do so. You understand, however, that if you use our Social Media Channels, your personal data is also processed by the social media providers. If you purchase anything via our Webshops, a financial institution or payment service provider may also receive your personal data in order to provide their services.
5.2. Doosan relies on third party processors to provide you the Website and Webshops as well as to process your personal data on our behalf. These third party processors are only allowed to process your personal data on behalf of Doosan upon explicit written instruction of Doosan. Doosan warrants that all third party processors are selected with due care and are obliged to observe the safety and integrity of your personal data.
Location and transfer
6.1. Doosan processes your personal data first and foremost within the EEA. However, in order to process your personal data for the purposes outlined in clause 3 above, we may also transfer your personal data to other entities within the Doosan group or to third parties who process on our behalf which are located outside the EEA. Each entity outside the EEA that processes your personal data shall be bound to observe adequate safeguards with regard to the processing of your personal data. Such safeguards will be the consequence of:
6.2. Doosan may transfer anonymised and/or aggregated data to organizations outside of the EEA. Should such transfer take place, Doosan will ensure that there are safeguards in place to ensure the safety and integrity of your data as well as all rights with respect to personal data you might enjoy under applicable mandatory law.
7.1. Doosan does it utmost best to process only those personal data which are necessary to achieve the purposes listed under clause 3.
7.3. You understand that an essential aspect of our marketing efforts pertains to making our marketing materials more relevant to you. This means that Doosan builds a profile of you based on relevant characteristics as outlined in clause 2 and then uses this profile to provide you with communications, promotions, offerings, newsletters and other advertisements about products and services that may interest you.
7.4. Doosan will take the appropriate technical and organizational measures to keep your personal data safe from unauthorised access or theft as well as accidental loss, tampering or destruction. Access by personnel of Doosan or our third party processors will only be on a need-to-know basis and subject to strict confidentiality obligations. You understand, however, that safety and security are best efforts obligations only which can never be guaranteed.
7.5. If you are registered to receive communications, promotions, offerings, newsletters and other advertisements via e-mail or other person-to-person electronic communications channels, you can change your preferences for receiving such communications, promotions, offerings, newsletters and other advertisements by surfing to our Preference Centre.
8.1. You have the right to request access to all personal data processed by Doosan pertaining to you. Doosan reserves the right to charge an administrative fee for multiple subsequent requests for access that are clearly submitted for causing nuisance or harm to Doosan.
8.2. You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.
8.3. You have the right to withdraw your earlier given consent for processing your personal data, in which case clause 8.4 will apply.
8.4. You have the right to request that personal data pertaining to you be deleted if they are no longer required in light of the purposes outlined in clause 3 or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by Doosan against:
Instead of deletion you can also ask that Doosan limits the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes listed under clause 3 but you need them to defend yourself in judicial proceedings.
8.5. You have the right to oppose the processing of personal data if you are able to prove that there are serious and justified reasons connected with his particular circumstances that warrant such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.
8.6. You have the right to receive from us in a structured, commonly used and machine-readable format all personal data you have provided to us.
8.7. If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to email@example.com. An e-mail requesting to exercise a right shall not be construed as consent with the processing of your personal data beyond what is required for handling your request. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. If you use the contact form, Doosan may ask you for your signed confirmation and proof of identity.
Doosan will promptly inform you of having received this request. If the request proves valid, Doosan shall honour it as soon as reasonably possible and at the latest thirty (30) days after having received the request.
If you have any complaint regarding the processing of your personal data by Doosan, you may always contact Doosan via the e-mail address listed in this clause. If you remain unsatisfied with Doosan’s response, you are free to file a complaint with the competent data protection authority.