Bobcat.com Privacy Policy

This Privacy Policy was last updated and is effective as of August, 2025.

Welcome to the Privacy Policy for Doosan Bobcat (“we” or “us” or “Doosan Bobcat”) website located at www.bobcat.com/oc/en (this “Website”). We appreciate your interest in this Website and other linked Doosan Bobcat sites. This Privacy Policy applies and is limited to treatment of information that is collected via this Website and that is exchanged between you and this Website through e-mail, text, and other electronic messages.

General Disclaimer and Updates to this Privacy Policy

Doosan Bobcat takes the privacy of your personal information very seriously. We will collect and use your personal information in accordance with this Privacy Policy. We remind you that if you visit a link outside of bobcat.com, then you are subject to the privacy policies of that other website, and Doosan Bobcat has no control over the information that may be collected from you by another website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies or practices, you may choose to limit your interactions with our Website. By continuing to access or use our Website, you indicate your acceptance of this Privacy Policy.

We may revise this Privacy Policy from time to time. If we make changes, the changes will only be posted on this Website, and we will update the “Effective Date” at the top of this page. Please check this Website from time to time for the most current version of our Privacy Policy. Your continued use of this Website after we have provided notice of such changes as described above constitutes your acceptance of such changes.

Information Collected and Stored Automatically

Doosan Bobcat's web servers automatically collect usage information from you when you visit this Website to ensure the Website operates securely and efficiently. For each page that you visit on bobcat.com, we collect and store only data necessary for website performance analysis and providing a better user experience, which includes:

the number and frequency of visitors, including date and time access to Website;
the URL addresses of this Website pages visited;
the length of your stay on specific pages;
your click-through activity; and
your Internet Protocol (IP) address.

This data informs us about visitor traffic to this Website and the type of technology our visitors use.

Additionally, certain pages of this Website may use cookies and clear graphics interchange format images (GIFs) to track and store your information for the purposes described in this Privacy Policy. This allows us to recognize you as a registered user if you return to this Website using the same computer and browser.

A “cookie” is a tiny element of data that a Website can send to your browser, which may then be stored on your hard drive so that the Doosan Bobcat server can recognize when you return. You can erase or block this information from your computer if you want. We may elect to use cookies in order to ensure this Website performs to its most efficient capacity.

Information Collected from You

On this Website, you may be asked to provide machine serial number, product interests and personal information such as your first and last name, company name, email address, phone number, country, city and zip code for responding to inquiries or providing requested information. In such case, all information voluntarily submitted by you is retained by us and is used only in accordance with this Privacy Policy and applicable privacy laws.

Your Ability to Choose

The information collected from you helps us communicate with you to provide information, products and services that you have requested. It is your choice to send us these requests.

Through your internet browser, you may have the option to reject this Website’s cookies and still use this Website. Please note that some cookies are necessary for the functionality of this Website and thus disabling cookies may limit your ability to use certain features on this Website.

How We Use and Share the Information Collected

We may combine the personal information you provide to Doosan Bobcat with other information about you that is available to us, including information from other sources (e.g. offline data or data legally obtained from third parties). The ways that Doosan Bobcat may use your information include:

to respond to your specific inquiries;
to troubleshoot any issues with respect to your use of this Website;
to provide you with information on Doosan Bobcat products and services, either on a personalized or aggregated basis;
to give Website editors anonymous, aggregate information that is useful for developing new features and products for our visitors and to improve the content and navigation on this Website; and
if you apply for a dealership to assess your application.

We may share your personal information with trusted third parties such as dealers, our third-party website developer, and internal marketing administrators for the purposes described above. We may also disclose information to respond to legal requirements or requests, enforce our policies, and protect the rights, property and safety of Doosan Bobcat. Such information will be disclosed in accordance with applicable laws and regulations.

We may disclose personal information to law enforcement, governmental agencies, or third parties authorized by law, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Website user to legal liability. In such events, we will disclose information that we believe to be relevant and necessary to the investigation or inquiry.

We may disclose your personal information to prevent, investigate, identify persons or organizations potentially involved in activity that appears to us to be illegal, or that we believe may expose us to legal liability. Additionally, we may disclose personal information in situations that we believe to be emergencies involving potential threats to the physical safety or any person or property if we believe that the information in any way relates to that threat. In such events, we will disclose any information that is relevant and necessary to the investigation or to prevent injury or illegal activity.

In the event we are engaged in or contemplating a merger or other corporate acquisition with another business entity, personal information may be disclosed to and would likely be acquired by the other business entity.

We may transfer the personal information that we collect about you to our affiliate and its third-party vendor(s) to process and store, as recipients in countries other than the country in which the data was originally collected. Countries to which we may disclose your personal information include all countries located in the European Union. Those countries may not have the same data protection laws as the country in which you initially provided the data. When we transfer your data to other countries, we will take reasonable steps to ensure that comparable safeguards are in place to protect the information in a manner consistent with the Australian Privacy Principles and the New Zealand Information Privacy Principles, such as encryption protocols and secure networks, to ensure data protection standards consistent with the Australian Privacy Principles and the New Zealand Information Privacy Principles are maintained or obtain your consent.

Children

Doosan Bobcat cares about the safety and privacy of children online. This Website is directed toward adults. Doosan Bobcat does not (a) knowingly collect, use, or disclose information from children under the age of 13, (b) have actual knowledge that it is collecting, using, or disclosing personal information from children under 13, and (c) have actual knowledge that it is collecting personal information directly from users of another website or online service directed to children under the age of 13.

If we are notified that information pertaining to a child under 13 was collected unintentionally or by fraud or by deception, then as soon as we verify the information, we will immediately use best endeavors to obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by a child under the age of 13, then please contact us.

Safeguarding Your Information

Doosan Bobcat utilizes reasonable security measures designed to secure your information. For instance, your personal information is stored on servers that are password and firewall-protected. Access to this information is restricted to those employees and independent contractors with a need to know and only for the purposes identified in this Privacy Policy. We maintain safeguards intended to protect the security, integrity, and privacy of these servers and of your personal information. While we have implemented reasonable security measures, such as encryption protocols and access controls, to safeguard personal information, please keep in mind that no data transmission over the Internet or storage system can be guaranteed 100% secure, and "perfect security" does not exist on the Internet. Despite our efforts to protect your information with continuous monitoring and safeguarding our systems to minimize risks and promptly address any vulnerabilities, we cannot ensure or warrant the security of any information you transmit to us online. The information that you transmit is at your own risk.

You are responsible for keeping your login name and password confidential and are responsible for all actions taken with your login name and password. If your password has been compromised for any reason, you should immediately change your password.

Retention

Your personal information is retained only as long as necessary to fulfill the purposes listed under this Privacy Policy or to comply with legal requirements. Data that is no longer needed will be securely deleted or anonymized.

Accessing Your Data or Making a Complaint

You may have certain rights and may request access to the personal information you have provided to us. You may also have an opportunity to correct the personal information you have provided to us if necessary and enable the exercise of other rights that may be available to you under applicable laws. If we do not make any corrections you request, you may provide us with a statement of the correction sought (statement of correction) and request that the statement of correction be attached to the information you have asked to be corrected so that it is read with the information. To exercise your rights, please contact us via the contact information provided below. We will endeavor to promptly respond to any access or correction request.

If you have any concerns or complaints about how we handle your personal information, or if you have any questions about this policy, please contact us via the contact information provided below. We will investigate any complaint you make to us regarding our handling of your personal information and will respond to you in writing within a reasonable period following our review of the written complaint. If you are dissatisfied with our response to your complaint, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC); in New Zealand, Office of the Privacy Commissioner.

Contact Information

Doosan Bobcat has procedures to help you make sure that your information is accurate, current and complete. If you wish to contact us in relation to this Privacy Policy, please contact us.