Bobcat MaxControl App Privacy Policy

This Privacy Policy was last updated and effective as of July 1, 2020   

Welcome to the Privacy Policy for Bobcat Company’s (“we” or “us” or “our” or “Bobcat”) Bobcat MaxControl mobile app (the “App”).  We appreciate your interest in this App. This Privacy Policy describes how we may collect, use, share and keep information we get about you. 
This policy applies only to information we collect in this App and in email, text, and other electronic communications sent through or in connection with this App.  This policy does not apply to information that: 

• We collect offline or on any other Company apps or websites, including websites you may access through this App. 

• You provide to or is collected by any third party. 

Our websites and Apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.  Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy.

Bobcat takes the privacy of your personal information very seriously.  Any personal information collected will only be used in accordance with this Privacy Policy.  Please review this entire Privacy Policy carefully.  We remind you that if you visit a link outside of this App, then you are subject to the privacy policies of that other App, and Bobcat has no control over the information that may be collected from you by another App. 

We may revise this Privacy Policy over time. If we make material changes, the changes will only be posted in this App and we will update the “Effective Date” at the top of this page.  Please check the App from time to time for the most current version of our Privacy Policy.

App usage information informs us about how our visitors use and navigate this App.  This information helps us give you the best possible experience.  When you download, access, and use the App, it may use technology to automatically collect: 

• Usage Details.  When you access and use the App, we may automatically collect certain details of your access to and use of the App, including location data, usage history, other communication data, and the resources that you access and use on or through the App. 

• Device Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number. 

• Stored Information and Files. The App also may access metadata and other information 

• Location Information. This App collects real-time information about the location of your device. 

 
If you do not want us to collect this information do not download the App or delete it from your device.  
 
Additionally, certain pages of this App may use cookies and web beacons to track and store your information for the purposes described in this Privacy Policy.  This allows us to recognize you as a registered user if you return to this App using the same device.  

A “cookie” is a small file placed on your device.  It may be possible to refuse to accept coolies by activating the appropriate setting on your device.  However, if you select this setting, you may be unable to access certain parts of our App.   

Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) permit Bobcat Company, for example, to count users who have visited those pages and for other related App statistics (for example, recording the popularity of certain App content and verifying system and server integrity).

When you download, register with, or use this App, we may ask you provide information by which you may be personally identified, such as your first and last name, email address, phone number, fax number, or address.  This information includes: 

• information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App, subscribing to our service, posting material, and requesting further services. We may also ask you for information when you report a problem with the App; 

• records and copies of your correspondence (including email addresses and phone numbers), if you contact us; and 

• details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App. 

You may also be asked to establish a login name and password in order to access certain areas of this App.  If you forget your password, you may request to reset your password.  In these cases, all information voluntarily submitted by you is retained by us and is used only for the express purpose for which it is provided and in accordance with this Privacy Policy.

The information collected from you helps us communicate with you to provide information, products, and services that you have requested. It is your choice to send us these requests. Through your device, you may have the option to reject this App’s cookies and still use this App. You may always opt out of receiving marketing emails by following the instructions on the marketing email that you receive from Bobcat. 

You can choose whether or not to allow the App to collect and use real-time information about your device’s location through the device’s privacy settings.  If you block the use of location information, some parts of the App may then be inaccessible or not function properly.

We may combine the personal information that you provide Bobcat with other information about you that is available to us, including information from other sources (e.g. offline data or data obtained from third parties). The ways that Bobcat may use your information include: 

• provide you with the App and its contents, and any other information, products, or services that you may request from us; 

• to respond to your specific inquires; 

• give you notices about your account, including expiration and renewal notices. 

• carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; 

• notify you when App updates are available, and of changes to any products or services we offer or provide through it; 

• to troubleshoot any issues with respect to your use of this App; and 

• to give the App editors anonymous, aggregate information that is useful for developing new features and products for users and to improve the content and navigation on this App. 

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to: 

•  estimate our audience size and usage patterns; 

• store information about your preferences, allowing us to customize our App according to your individual interests; and 

• recognize you when you use the App.

We may share your personal information with trusted third parties such as our third-party App developer and internal marketing administrators for the purposes described in this Privacy Policy.  
 
We may also disclose information to respond to legal requirements or requests, enforce our policies, and protect the rights, property and safety of Bobcat. Such information will be disclosed in accordance with applicable laws and regulations. 
 
We will disclose information to law enforcement, governmental agencies, or third-parties authorized by law, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other App user to legal liability.  We may disclose your personal information, any communications sent or received by you, and any other information that we may have about you to prevent, investigate, identify persons or organizations potentially involved in activity that appears to us to be illegal, or that we believe may expose us to legal liability. Additionally, we may disclose personal information in situations that we believe to be emergencies involving potential threats to the physical safety or any person or property if we believe that the information in any way relates to that threat. In such events, we will disclose any information that is relevant and necessary to the investigation or to prevent injury or illegal activity. 
 
In the event we are engaged in or contemplating a merger or other corporate acquisition with another business entity, personal information may be disclosed to and would likely be acquired by the other business entity.

Bobcat cares about the safety and privacy of children online, and we comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”).  COPPA and its accompanying regulations protect the privacy of children using the Internet. This App is directed towards adults and Bobcat does not knowingly contact, market online to, or solicit information of any kind from children under the age of 13. 

Bobcat does not: 

• knowingly collect, use, or disclose information from children under the age of 13; 

• have actual knowledge that it is collecting, using, or disclosing personal information from children under 13; or 

• have actual knowledge that it is collecting personal information directly from users of another App or online service directed to children under the age of 13. 

If we are notified that information pertaining to a child under 13 was collected unintentionally or by fraud or by deception, then as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers.  If you want to notify us of our receipt of information by a child under the age of 13, then please do so by calling 1-866-473-7050.

Bobcat utilizes reasonable security measures designed to secure your information. For instance, your personal information is stored on servers that are password and firewall-protected.  Access to this information is limited to those employees and independent contractors with a need to know and only for the purposes identified in this Privacy Policy. We maintain safeguards intended to protect the security, integrity, and privacy of these servers and of your personal information. While we have implemented reasonable security measures to safeguard personal information, please keep in mind that "perfect security" does not exist on the Internet or mobile Apps. 
 
You are responsible for keeping your login name and password confidential and are responsible for all actions taken with your login name and password.  If you believe that your password has been compromised for any reason, then you should immediately contact us and change your password.

The information included in this section applies to residents of California.  If you have questions about this Privacy Policy, including anything in this section for California residents, please contact us at 1-800-743-4340 or by email at bobcatenews@bobcat.com. 
 
To the extent that we collect personal information that is subject to the California Consumer Privacy Act (“CCPA”), that information, our practices, and your rights are described below.  For details on the personal information we collect about California residents, the sources of that information, our business or commercial purposes for collecting that information, and the third parties with whom we share that information, please refer to the corresponding sections of this Privacy Policy as follows:  Information Collected and Stored Automatically, Information Collected From You, and How We Use and Share Your Information. 
If you are a California resident, you have certain rights, pursuant to the CCPA. These CCPA rights may only apply in certain circumstances and are subject to certain exemptions. Please see the information below for a summary of your rights, how to exercise your rights and the information we require in order to respond to your requests. Please note that we may ask for certain information to verify the request in accordance with applicable law. 

• Right to Know – You have the right to request that we disclose what personal information we collect, use, disclose and/or sell about you. To protect our customers’, we are required to verify your identify before we can act on your request. 

• Right to Delete - You have the right to delete personal information that we collect or maintain about you. To protect our customers’, we are required to verify your identify before we can act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response. 

• Right to Non-Discrimination - You have the right not to receive discriminatory treatment by us for the exercise of any of your CCPA rights. However, we may offer certain financial incentives, charge reasonable fees related to your requests, or deny your right to know or right to request deletion in accordance with applicable law. 

To exercise your rights, please submit your request through one of the following means: 

• By calling us at 1-800-743-4340. 

• By emailing us at bobcatenews@bobcat.com.

Bobcat has procedures to help you make sure that your information is accurate, current, and complete. If you desire to correct any such information or if you have any questions or comments regarding this Privacy Policy, please call 1-866-473-7050.